Movement by Design

Clinic Booking & Patient Management

Movement by Design, South Bombay · 2025

60% fewer no-shows.

// the problem

A busy physiotherapy practice in South Bombay was managing all appointments over WhatsApp and phone calls. No cancellation flow, no reminders, double-bookings were common, and patient history lived in paper files.

// what we built

A custom booking system with online scheduling, automated WhatsApp reminders 24hrs before appointments, a patient history module with session notes, and an admin dashboard showing the week at a glance.

// the result

No-shows reduced by 60%. The practice runs its full schedule without a single phone call for bookings. Patient records are now searchable and persistent.